Privacy Policy

Your privacy matters to us. Here's how Lucky365 handles your information.

Last updated: 21 August 2026

This Privacy Policy explains how Lucky365 ("we", "us", "our"), operating the website at lucky365.it.com, collects, uses, shares and protects information about you when you use our website, tools and the Lucky365 app. By using Lucky365, you agree to the practices described here.

1. Information we collect

We aim to collect only what we need to provide a safe, enjoyable service. Depending on how you use Lucky365, this may include:

  • Account details you provide when registering, such as a username, contact number and password.
  • Communication data when you contact us via WhatsApp, email or our contact page.
  • Usage and device information such as your IP address, browser type, device and pages visited, collected automatically to keep the service secure and improve it.
  • Cookies and similar technologies used to remember preferences and understand how the site is used.

Our free tools — the Lucky Streak Tracker, Zodiac Prediction and Risk & Reward Guide — run entirely in your browser. Any data they use, such as your logged streak, is stored locally on your own device and is not transmitted to us.

2. How we use your information

We use the information we collect to:

  • Create and manage your account and verify your eligibility (you must be 18+).
  • Provide, maintain and improve our games, tools and support.
  • Respond to your questions and provide customer service.
  • Keep Lucky365 secure and prevent fraud or misuse.
  • Meet our legal and regulatory obligations.

3. Cookies

Cookies are small files stored on your device. We use them to keep the site working properly, remember your preferences and analyse traffic. You can control or delete cookies through your browser settings, though some features may not work as intended if you disable them.

4. How we share information

We do not sell your personal information. We may share limited data with trusted service providers who help us operate Lucky365 (for example, hosting and analytics), with game providers to deliver live games, or where required by law. Any partners are expected to protect your data and use it only for the agreed purpose.

5. Data security

We use appropriate technical and organisational measures, including encrypted connections, to protect your information. No method of transmission or storage is completely secure, but we work hard to safeguard your data and continually review our practices.

6. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these rights, please contact us using the details below and we will respond in line with applicable law.

7. Children

Lucky365 is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can remove it.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. We encourage you to review this page periodically to stay informed.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, reach out via our Contact page or message us on WhatsApp.