Contact Lucky365

Questions, feedback or need a hand? Our friendly team is always happy to help.

WhatsApp (fastest)

Chat with our support team any time, day or night. This is the quickest way to get help.

Email

Prefer email? Reach us for account queries, feedback and partnership enquiries.

support@lucky365.it.com

How we can help

Our support team is here for whatever you need. Common things we help with every day include:

  • Account access — logging in, password resets and verification.
  • Deposits & withdrawals — adding funds and getting your winnings smoothly.
  • The Lucky365 APK — downloading, installing and updating the Android app.
  • Responsible gaming — setting limits, taking breaks or self-exclusion.
  • General questions — games, features and how everything works.

Support hours

Our WhatsApp support runs 24 hours a day, 7 days a week. We aim to reply as quickly as possible — most messages are answered within minutes. For email, please allow up to 24 hours for a response.

A note on safety

Lucky365 will never ask for your full password over chat or email. Please only ever contact us through the official channels listed on this page, and be cautious of anyone claiming to be Lucky365 from an unofficial number or address.